Tutors

Anupam Kumar

PROGRAM OVERVIEW

By an estimate, there are 9-10 Lakhs jobs to be created in Banking & Financial Services Industry (BFSI) in next 4-5 years. 

Retail Bankers are much in demand these days.  Banks like HDFC Bank, ICICI Bank, Axis Bank, Kotak bank etc are hiring people for multiple roles in Retail Banking. In fact, most of the banks are struggling to find good people for such roles.  

Various roles in Retail banking  are realted to Business Development, Customer Service , Relationshop Management etc. 

This course gives an insight into the skills and knowledge required to get started in Retail Banking.

The course gives details about:

* Retail BFSI Opportunities

* Soft skills required for Retail Banking

* Sales Process

* Banking Products like Savings Account, Current Account,  Digital Banking, Loans etc.

* Basic Banking Laws and Queries

* KYC

* Customer Service

* Interview Preparation & Important Questions

* Banking Terminologies 


Our unique methodology gives lots of practical assignments and tasks for  proper learning. We have also suggested practical activities to gain actual feel of the job. 

Above all, You are not alone while doing this course. Our Mentors are available to help and guide you through the program. 

After the course, you will have to take an assessment test to get certified. 

All c ertified students will become a part of our "Alumni Database" which we share with relevant companies from time to time for placement assistance. 

Best wishes for making a very important decision in your life !





 

CURRICULUM

Soft Skills

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Sales Process

Learn the process of selling.

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Savings Account

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Digital Banking

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Banking Laws & Common Queries

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Customer Service

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Preparing for Interview

Interview preparation tips

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Retail BFSI Introduction

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Retail Banker Introduction

Introduction of Retail Banker course

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Current Account

This course teaches about how to sell Current Account.

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