Tutors

Anupam Kumar

PROGRAM OVERVIEW

This course will prepare you for a role in Bank branch operations.

Bank Branch is a very critical place, where customers come for their service requirements.

This course focusses on Cashier and Front Desk operations.

It covers overall concept of operations besides covering

- Cash Transactions

- NEFT RTGS

- Fund Transfers

- Locker Operations

- Deliverables

- Account Opening Operations

- KYC - AML

- Basic Banking Products

- Customer Service

- Basic Laws 

- Common Banking Queries etc.

- Facing Banking Interviews

This course also has case studies, assignments and live projects.

Graduate in any stream with less than 26 years of age can undertake this course and become ready for Banking operations job. 

Placement assistance will be given to all certified students as per industry requirements. 



CURRICULUM

  Introduction to Program

  • Important Instructions
  • SkyllMe Introduction Eng
  • SkyllMe Intro- Hindi
  • SkyllMe You Tube Channel

  Introduction to Banking

  • Understanding Banking Industry Eng
  • Understanding Banking Industry Hindi
  • Banking Terminologies

  Soft Skills

  • Time Management Eng
  • Time Management Hindi
  • Key Points Time Management
  • Quiz Time Management
  • Assignment Time Management
  • Communication Eng
  • Communication Hindi
  • Key Points Communication
  • Quiz Communication
  • Assignment Communication
  • Business Etiquette Eng
  • Business Etiquette Hindi
  • Main Points Business Etiquettes
  • Quiz Business Etiquettes
  • Assignment Business Etiquettes
  • Ethics Eng
  • Ethics Hindi
  • Main Points Ethics
  • Quiz Ethics

  Basic Banking Products

  • Types of Savings Account P1 Eng
  • Types of Savings Account P1 Hindi
  • Key Points Types of Savings Account P1
  • Quiz Types of Savings Account P1
  • Assignment Types of Savings Account P1
  • Types of Savings Account P2 Eng
  • Types of Savings Account P2 Hindi
  • Key Points Types of Savings Account P2
  • Assignment Types of Savings Account Part 2
  • Quiz Types of SA Part 2
  • Importance of Current Account Eng
  • Importance of Current Account Hindi
  • Key Points- Importance of Current Account
  • Quiz- Importance of Current Account
  • Consumer Loans Eng
  • Consumer Loans Hindi
  • Credit Card Eng
  • Credit Card Hindi

  KYC and Account Opening Form

  • KYC - Eng
  • KYC- Hindi
  • KYC Summary
  • KYC Case Studies
  • Basics of Account Opening Form Eng
  • Baasics of Account Opening Form- Hindi
  • Key Points Basiscs of Account Opening Form
  • Quiz Account Opening of Form
  • Assignment - Account Opening Form

  Digital Banking

  • Mobile Banking Eng
  • Mobile Banking Hindi
  • Net Banking Eng
  • Net Banking Hindi

  Key Concepts of Operations

  • Key Concepts of Operations P1 Hindi
  • Key Concepts of Operations Part 2 Hindi
  • Key Concepts of Operations P3 Hindi

  Teller Area Operations

  • Teller Area Process Introduction Hindi
  • Cash Transaction Introduction Hindi
  • Cash Deposit Hindi
  • Fake Note Idetification
  • Cash Withdrawal Hindi
  • Fund Transfer- Hindi
  • RTGS NEFT Hindi
  • Locker Operations Hindi
  • Clearing Services Hindi
  • Key Points Cash Deposit
  • Key Points Cash Withdrawal , Fund Transfer
  • Role of a Cashier

  Front Desk Operations

  • Branch Operations Hindi
  • Deliverables Process P1 Hindi
  • Deliverables Process P2 Hindi

  Basic Banking Laws

  • Common Banking Laws - Eng
  • Common Banking Laws- Hindi
  • Key Points Banking Laws and Practices P1
  • Key Points Common Banking Laws and Practices Part 2
  • Quiz Banking Laws

  Basic Queries

  • Common Banking Queries P1 Eng
  • Common Banking Queries P1 Hindi
  • Key Points Banking Queries P1
  • Common Banking Queries Part 2 Eng
  • Common Banking Queries Part 2 Hindi
  • Key Points Banking Queries P2
  • Quiz Banking Queries

  Sales

  • Sales Process P1 - Hindi
  • Sales Process Part 2 Hindi
  • Sales Process Part 3- Hindi
  • Sales Process Part 4 Hindi
  • Sales Process Part 5- Hindi

  Preparing for Interview

  • Preparing for Interview Eng
  • Preparing for Interview Hindi
  • Facing the Interview Panel
  • Facing the Interview Panel Hindi
  • Interview Questions Eng
  • Interview Questions Hindi
  • Interview Q & A P1
  • Interview Q & A Part 2